The 211 network is the cornerstone of 211 Certified, and we are honored to serve as a trusted partner in its mission to provide vital support to communities across the nation. At 211 Certified, we see ourselves not as a standalone entity but as collaborators dedicated to empowering contact centers to reach their highest potential.
We proudly work with both Independent 211s and United Way 211s, as well as those who advocate for this important work across North America. Our services are available in both English and Spanish, with additional languages coming soon to ensure inclusivity and accessibility for all.
We believe every team has the capacity for growth, and it is our privilege to walk alongside those striving to achieve their next level of quality and reaffirm the quality work. Together, through shared goals and open collaboration, we aim to elevate the standards of care and service that make the 211 network indispensable to the communities it serves.